Welcome to Chill Air: Your Experts in Heat Pumps, Air Conditioning, and Refrigeration

At Chill Air, we are a local Christchurch business dedicated to providing top-quality services for all your heating, cooling, and refrigeration needs. With a focus on excellence and customer satisfaction, our experienced technicians ensure your comfort and peace of mind.

Why Choose Chill Air?

Expertise and Experience: Our skilled team brings over a decade of experience in heat pumps, air conditioning, and refrigeration.Quality Service: Offering thorough, honest and professional services, you will always be treated with respect and get fair pricing.Customer Satisfaction: Your comfort is our priority. We offer personalized service with a friendly, professional touch.Reliable and Trustworthy: Fully licensed and insured, we adhere to the highest safety standards.Competitive Pricing: Affordable, transparent pricing with no hidden fees.

Choose Chill Air for all your heating, cooling, and refrigeration projects. Thank you for supporting a local business.

Services

We offer installation, maintenance and repairs of all domestic and commercial equipment

Air conditioning

Refrigeration

Heat pumps

Hot water heat pumps

Ventilation

Swimming pool heat pumps

About

Hey there, I'm Greg, the face behind Chill Air. For more than 10 years, I've been immersed in the world of refrigeration and air conditioning. As a certified refrigeration engineer and EST license holder, I'm dedicated to making your experience with Chill Air exceptional. My passion lies in helping people and finding solutions, and I'm grateful for the opportunity to do just that in this industry. Thank you for choosing Chill Air for all your refrigeration and air conditioning needs.

12/05/20245 signs indicating your Heat Pump needs to be looked at

From the moment you wake up to returning home after a long day, the comfort of switching on your heat pump shouldn't be compromised. With increasingly extreme temperatures, ensuring your heat pump runs smoothly is more crucial than ever.A malfunctioning heat pump can lead to inefficiencies, decreased performance, and higher operational costs. Moreover, it can turn into a major inconvenience if it breaks down during severe weather conditions. Thus, it's essential to recognize the signs indicating your system might be struggling and address them promptly.As the saying goes, "prevention is better than cure." Therefore, we've outlined some unmistakable indicators that it might be time to replace your heat pump.1. Inconsistent Heating or Cooling:
If you notice fluctuations in the temperature of the air your system produces, it's time to investigate further. Cool air during heating mode or vice versa, without any indication of a fault, could signal a significant issue such as low refrigerant or a damaged compressor. If your unit is aging and outside of warranty, replacing it might be more cost-effective than repairs.2. Irregular Airflow:
Diminished airflow or variations in airflow intensity could stem from various issues, including a faulty compressor or fan, dirty filters and coils, or blocked air ducts. Despite cleaning the filters and checking the air ducts, if the problem persists, it's likely time to consider having your unit assessed. If there is a problem, we'll find it!3. Excessive Moisture or Leaks:
While a minor amount of condensation is normal, excessive leaks or leaks when the unit is off could indicate a problem. A leaking outdoor unit might signify refrigerant leakage or a blocked drainage tube, posing serious risks due to the combination of electrical components and water. It's crucial to turn off the unit and seek professional assistance immediately.4. Unusual Noises and Odors:
Efficient heat pumps operate quietly, so any strange, abrupt noises suggest a potential issue that requires professional attention. Similarly, musty or burnt odors from the unit could indicate internal malfunctions, such as burned wires, dusty filters, or mold growth. Despite cleaning the filters, if the odor persists, consulting a professional is advisable.5. Drastically Increased Running Costs:
Functional heat pumps offer energy-efficient heating and cooling solutions, leading to lower energy bills. If you've noticed a significant increase in electricity bills without a corresponding increase in usage, it could indicate reduced efficiency in your heat pump. Consulting a professional to assess the unit's condition is recommended.Recognize Any of These Signs? Take Action Now.
If you identify any of the aforementioned issues with your heat pump, we highly recommend taking action promptly. Dealing with a failing heat pump during winter is something everyone wants to avoid. Therefore, it's best to have a professional assess and, if necessary, replace the unit before the onset of winter.

Chill Air Limited - Terms and Conditions for Installation, Maintenance, and Repairs1. Introduction1.1 These Terms and Conditions apply to all services provided by Chill Air Limited ("the Company") including installation, maintenance, and repairs of refrigeration and heat pump equipment.2. Quotations and Estimates2.1 All quotations and estimates provided by the Company are valid for 30 days from the date of issue unless otherwise stated.2.2 The Company reserves the right to withdraw or amend any quotation or estimate before the Customer’s acceptance.3. Acceptance of Work3.1 By accepting a quotation or estimate from the Company, the Customer agrees to these Terms and Conditions.4. Deposits and Payment4.1 For heat pump and refrigeration sales and installations, the Company reserves the right to charge a deposit to cover the cost of the equipment. This is required prior to the commencement of work. This will be invoiced at the time of quote acceptance.4.2 The remaining balance is due upon completion of the work.4.3 For all other services, payment terms will be as specified in the quotation or estimate.4.4 All invoices are payable within 14 days of the date of the invoice unless otherwise agreed in writing.4.5 Late payment of invoices will incur interest being charged on the sum at 5% per month until balance is paid.4.6 The ownership of the goods shall not pass to the buyer until the invoice is fully paid and the payment is received by the Company.5. Call Out Fees and Charges5.1 A call out fee will be charged for all service calls, which includes the first hour of labor.5.2 Additional labor beyond the first hour will be charged on a half hourly basis.5.3 All call out fees and charges must be paid within 14 days of the invoice date unless otherwise specified.5.4 An additional travel charge may apply for out of town visits, this will be discussed prior to attendance to the address.6. Commencement and Completion6.1 The Company will endeavor to commence and complete work within the agreed time frames. However, all dates are estimates and the Company will not be liable for any delays beyond its control.6.2 Mention section 6.2 and summarize the terms and conditions of the Company for a free heat pump service of one heat pump - extra systems will be subject to standard tiered pricing. This promotion is subject to verbal terms and conditions, travel charges if outside of service area, and acceptance by the Company.7. Customer Obligations7.1 The Customer must provide the Company with all necessary access to the site and relevant information required for the completion of the work.7.2 The Customer is responsible for ensuring that the site is safe and complies with all relevant health and safety regulations.8. Warranty and Liability8.1 The Company warrants that all work will be carried out with reasonable skill and care.8.2 The Company warrants workmanship and parts for an industry standard of 12 months. Manufacturer warranties will be matched for installation of new systems (5 years for most brands of heat pumps), provided the client gets their systems maintained by the Company at a minimum of 2 yearly from the time of install. This will enable the Company to pick up potential problems early on and ensure the systems are kept maintained for the period of the warranty, meeting end user obligations of manufacturer warranties.8.3 The company is bound by the rules and regulations of the Consumer Guarantees Act.9. Cancellations and Refunds9.1 Cancellations by the Customer must be made in writing at least 7 days before the scheduled commencement of work.9.2 Deposits paid will be refunded less 20% of quoted price to recover costs should a cancellation occur.9.3 The Company reserves the right to cancel or reschedule work at its discretion.11. Acceptance11.1 By engaging Chill Air Limited, the Customer acknowledges that they have read, understood, and agree to these Terms and Conditions.

Chill Air Limited - 15% Off First Callout Promotion Terms and Conditions1. Promotion Details1.1 The promotion offers 15% off the first callout fee for new customers.1.2 The promotion includes services such as diagnosis, maintenance, and return visits related to repairs.1.3 The promotion does not include new installations of any equipment.2. Eligibility2.1 The promotion is available to new customers only.2.2 The promotion is applicable to the first callout service only.3. Duration3.1 The promotion is valid from 18/07/2024 to 18/12/2024.4. Booking and Redemption4.1 To redeem the promotion, the customer must mention the promotion at the time of booking.4.2 The discount will be applied automatically to the invoice for the first callout.5. Exclusions5.1 The promotion cannot be used in conjunction with any other offer or discount.5.2 The promotion does not apply to new installations of any equipment.6. Payment Terms6.1 All other standard payment terms and conditions of Chill Air Limited apply.7. Cancellation and Rescheduling7.1 Standard cancellation and rescheduling policies of Chill Air Limited apply to bookings made under this promotion.8. General8.1 Chill Air Limited reserves the right to amend or withdraw the promotion at any time without prior notice.8.2 By participating in the promotion, customers agree to these Terms and Conditions.